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Course Duration: Once a course is started, it will be automatically closed after 2 days, regardless of the trainee's progress or completion status.

Exam Attempts: In the event that a trainee fails the exam, 1 additional attempt will be granted free of charge. If the trainee does not pass, they must either:

• Pay the applicable fee to retake the exam
• Opt to receive an attendance certificate only
• Once the free attempts are used, the trainee must pay $20 to retake the exam

Learning Materials: The system does not enforce completion of all learning materials prior to attempting the exam. The trainee is solely responsible for reviewing all course content before taking the exam.

Refund Policy: You can request a refund within 3 days of purchase, only if you have not started the course.